Effective Date: September 24, 2026
These Terms & Conditions govern your use of the 704 Moving Co. website and your interactions with 704 Moving Co. By requesting a quote, booking services, or communicating with us, you agree to these terms.
Moving Quotes and Estimates
Quotes and estimates are based on the information provided by the customer. Final pricing may change if the scope of work, inventory, access conditions, distance, labor time, specialty items, packing needs, assembly requirements, or other move details differ from the information originally provided.
Scheduling and Availability
Requested dates and times are subject to availability. A move is not guaranteed until 704 Moving Co. confirms the booking and any required deposit or payment has been received.
Deposits and Payments
Certain services may require a deposit to reserve a date or time. Any applicable deposit terms, including whether a deposit is refundable or non-refundable, will be communicated before payment is collected.
Payment for services is due according to the terms provided in your quote, invoice, or booking confirmation.
Customer Responsibilities
Customers are responsible for providing accurate information about the move, including addresses, inventory, access conditions, stairs, elevators, parking, specialty items, and any items requiring disassembly or special handling.
Customers should identify fragile, valuable, hazardous, prohibited, or unusually heavy items before the move.
Service Changes
Changes to the move, including additional items, additional stops, packing needs, assembly services, longer distances, delays, or access issues, may result in additional charges.
Cancellations and Rescheduling
Cancellation and rescheduling terms may vary depending on the service booked. Any specific cancellation, rescheduling, or deposit policy provided in your quote, invoice, or booking confirmation will apply.
SMS Communications
By providing your mobile number and opting in to receive text messages, you agree to receive SMS communications from 704 Moving Co. related to quote requests, scheduling, service updates, follow-ups, and, when separately authorized, promotional offers.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You must be 18 years of age or older to use this SMS service. Consent to receive marketing text messages is not a condition of purchasing services. Carriers are not liable for delayed or undelivered messages.
Website Use
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, or use the website for unlawful purposes.
Third-Party Services
704 Moving Co. may use third-party providers for website hosting, customer relationship management, communications, payment processing, scheduling, and other business functions. Use of those services may also be subject to the providers’ own terms and policies.
Limitation of Liability
To the extent permitted by law, 704 Moving Co. is not responsible for indirect, incidental, special, or consequential damages arising from use of the website or services.
Nothing in these Terms & Conditions limits any rights or remedies that cannot legally be waived.
Changes to These Terms
We may update these Terms & Conditions periodically. Changes will be posted on this page with an updated effective date.
Privacy Policy: https://704movingclt.com/privacy-policy-page
Contact Us
704 Moving Co.
Charlotte, North Carolina
Phone: 919-397-2340